Cuzmari Refund, Resend & Returns Policy
At Cuzmari, we are committed to providing excellent customer service and satisfaction. Please review the following Refund, Resend, and Returns Policy for more information on how we handle your orders.
⚠ All disputes must be submitted through the appropriate platform. Failure to do so may result in permanent account suspension.
RETURN/REFUND
Request a Return
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
• All item packaging, documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the returned items. Packaging must be unopened and seals intact (where applicable).
• Items must be in new and unworn condition.
• Any items that, because of customer negligence, misuse or tampering are, damaged, missing parts or in unsellable condition, will not be accepted for return.
• Any item(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.
To start a return, you can contact us at support@Cuzmari.com.
If your return is accepted, we'll send you instructions on how and where to send your package.
You can always contact us for any return question at support@Cuzmari.com.
